Privacy Policy

Last Updated: January 7, 2026

Fixxr Technologies, Inc. (“Fixxr,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Services”).


1. Scope & Acceptance

By accessing or using the Services, you acknowledge that you have read and agree to this Privacy Policy and our Terms of Use. If you do not agree, do not use the Services.

The Services are intended for individuals 18 years or older.


2. Information We Collect

Information You Provide

  • Name and email address

  • Account credentials

  • Vehicle details (year, make, model, VIN, mileage)

  • Repair quote uploads (photos, PDFs, text)

  • Diagnostic video, photo, or audio submissions

  • Customer support communications

Information Collected Automatically

  • IP address

  • Device type and operating system

  • App version

  • Crash logs and analytics events

  • Browser type (web only)

  • Cookies (website only)

Information From Third Parties

  • Google or Apple login authentication data

  • App store subscription confirmation data

  • Analytics providers

We do not knowingly collect data from children under 13.


3. How We Use Your Information

We use information to:

  • Provide AI quote analysis and diagnostics

  • Operate and improve the Services

  • Process subscriptions and payments

  • Communicate service updates

  • Respond to support inquiries

  • Prevent fraud or abuse

  • Comply with legal obligations

We do not sell personal data.


4. Data Sharing

We may share information with:

  • Cloud hosting providers

  • AI processing infrastructure providers

  • Payment processors

  • Analytics providers

  • Legal authorities if required by law

  • Successors in the event of a merger or acquisition

All vendors are bound by confidentiality obligations.


5. Subscription & Payment Data

Subscription payments are processed through Apple App Store, Google Play, or authorized payment processors. Fixxr does not store full credit card numbers.

App stores may provide us limited subscription status data (e.g., active, expired, canceled).


6. Data Retention

  • Quote uploads are stored for up to 90 days unless deleted sooner.

  • Account data is retained while your account remains active.

  • You may request deletion by contacting contact@fixxr.repair.


7. Data Security

We use industry-standard safeguards including:

  • TLS encryption in transit

  • Encrypted storage

  • Role-based access controls

  • Routine security reviews

No system is 100% secure.


8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Opt out of marketing communications

Contact: contact@fixxr.repair


9. California Residents (CCPA/CPRA)

Fixxr does not sell or share personal information as defined under California law.


10. Changes to This Policy

We may update this policy periodically. Continued use of the Services constitutes acceptance of the revised version.

Terms and conditions

Last Updated: January 7, 2026

These Terms include the End User License Agreement (“EULA”).


1. Agreement to Terms

By downloading, accessing, or using Fixxr, you agree to these Terms and our Privacy Policy.

If you do not agree, do not use the Services.


2. License Grant (EULA)

Subject to these Terms, Fixxr grants you a limited, non-exclusive, non-transferable, revocable license to:

  • Download and use the Fixxr mobile application

  • Access and use the website

  • Use the Services for personal, non-commercial purposes only

You do NOT acquire ownership of the software.

You may not:

  • Reverse engineer or decompile the app

  • Copy, resell, sublicense, or distribute the software

  • Use automated scraping or data extraction tools

  • Attempt to bypass subscription systems

This license terminates automatically if you violate these Terms.


3. Nature of the Service

Fixxr provides:

  • AI-powered repair quote analysis

  • AI-generated diagnostic insights

  • Marketplace comparison of third-party repair providers

Fixxr is not a licensed mechanic, dealership, insurer, or professional advisor.

All outputs are informational only and may be inaccurate or incomplete.

You assume full responsibility for repair decisions.


4. Subscription Plans

Fixxr offers Premium subscriptions:

  • Monthly Plan: $4.99 per month

  • Annual Plan: $24.99 per year

Pricing is in USD and may vary by region due to taxes or platform adjustments.

Auto-Renewal

Subscriptions automatically renew unless canceled before the renewal date.

Cancellation

You may cancel anytime through:

  • Apple App Store settings

  • Google Play settings

Cancellation stops future billing but does not refund the current billing period.

Refunds

Refunds are governed by the App Store or Google Play policies. Fixxr does not directly issue refunds for in-app purchases unless required by law.

Fixxr reserves the right to modify pricing with reasonable notice.


5. No Professional Advice

Fixxr does not:

  • Perform physical inspections

  • Guarantee pricing accuracy

  • Guarantee shop quality

  • Guarantee diagnostic accuracy

AI outputs are probabilistic and may be incorrect.

Use at your own risk.


6. Third-Party Repair Shops

Fixxr does not employ or control third-party repair providers.

We do not guarantee:

  • Licensing

  • Insurance

  • Quality of work

  • Pricing fairness

All transactions occur solely between you and the repair provider.


7. Intellectual Property

All software, branding, AI systems, content, and materials are owned by Fixxr Technologies, Inc.

Unauthorized reproduction or distribution is prohibited.


8. Disclaimer of Warranties

The Service is provided “AS IS” and “AS AVAILABLE.”

We disclaim all warranties including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy

  • Reliability


9. Limitation of Liability

To the maximum extent permitted by law:

Fixxr’s total liability shall not exceed the greater of:

  • The amount you paid in the last 12 months

  • $100 USD

Fixxr shall not be liable for:

  • Vehicle damage

  • Personal injury

  • Financial loss

  • Lost profits

  • AI inaccuracies

  • Third-party repair outcomes


10. Indemnification

You agree to indemnify and hold harmless Fixxr and its affiliates from any claims arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Your interactions with third-party providers


11. Termination

We may suspend or terminate accounts for abuse, fraud, or violations.


12. Arbitration & Governing Law

These Terms are governed by the laws of North Carolina.

Disputes shall be resolved through binding arbitration in Wake County, North Carolina.

You waive the right to jury trial and class action.


13. Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance.


14. Contact

Fixxr Technologies, Inc.
contact@fixxr.repair