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How Fixxr collects SMS consent

This page documents the Fixxr SMS opt-in flow for carrier and messaging-compliance reviewers, with the exact consent language and screenshots of the live pages.

Last updated: October 19, 2026. Live opt-in pages: https://fixxr.repair/login and https://fixxr.repair/signup

Summary

Fixxr Technologies, Inc. (“Fixxr”) collects SMS consent on the public pages /login and /signup. Three separate consents are collected where the mobile number is entered. Fixxr runs two registered SMS programs, each with its own Twilio campaign, its own sending number, its own opt-in, and its own STOP:

  • Sign-in verification codes. The user enters their mobile number and taps “Send code” to request one automated verification code. A disclosure directly below the form states the sender (Fixxr), the one-message-per-sign-in frequency, that message and data rates may apply, and links to the SMS Terms and Privacy Policy. Signing in with Google is offered as an alternative, so SMS is never a required channel.
  • Repair-job updates (optional). A separate checkbox, unchecked by default, enrolls the user in transactional repair-job updates. Checking it is not a condition of creating an account, signing in, or using the service. The disclosure next to the checkbox names Fixxr as the sender and the Fixxr Repair Job Updates program, states the recurring nature, frequency, rates, STOP, and HELP, and links the SMS Terms and Privacy Policy inline.
  • Offers and car-care tips (optional, marketing). A second, separate checkbox, also unchecked by default and shown apart from the repair-job updates checkbox, enrolls the user in the Fixxr Offers & Tips marketing program. It is shown on /signup and can also be turned on or off later in the account’s notification settings. Checking it is not a condition of creating an account, signing in, booking a repair, or using the service. The disclosure next to the checkbox names Fixxr Technologies, Inc. as the sender, states that the texts are recurring automated marketing texts, the frequency (up to 4 messages per month), rates, STOP, and HELP, and links the SMS Terms and Privacy Policy inline. Marketing texts are sent from a different number than repair-job updates and only to people who checked this box.

Enrollment takes effect only after the mobile number passes verification, and each opt-in is captured at the point of collection with a timestamp, the page, the verified number, and the exact language shown. No repair-job update messages are sent until Fixxr’s durable server-side consent ledger, which will hold every opt-in and opt-out event, is live and enforced in the sending path. Mobile information and opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes.

The exact consent language

Checkbox label and disclosure (offers and car-care tips, marketing):

“Text me Fixxr deals and car-care tips (optional). By checking this box, I agree to receive recurring automated marketing texts from Fixxr Technologies, Inc. with offers, discounts, and car-care tips at the number provided. Consent is not a condition of purchase or of using Fixxr. Up to 4 msgs/month. Msg & data rates may apply. Reply STOP to opt out, HELP for help. SMS Terms | Privacy Policy.”

Confirmation message sent once when the box is checked (marketing):

“Fixxr: You're subscribed to Fixxr Offers & Tips. Up to 4 msgs/month. Msg & data rates may apply. Reply STOP to opt out, HELP for help.”

Checkbox label and disclosure (repair-job updates):

“Also text me repair-job updates from Fixxr (optional). By checking this box, I agree to receive recurring automated service texts from Fixxr about repair jobs I post, such as new offers, appointment confirmations, and status changes, under the Fixxr Repair Job Updates program. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. SMS Terms | Privacy Policy. Consent is not a condition of creating an account or using Fixxr.”

Point-of-collection disclosure (sign-in verification codes, shown under its own “Sign-in verification code” heading, separate from the checkbox above):

“By continuing you agree to receive one automated verification code from Fixxr at this number, sent separately via Twilio Verify. One message per sign-in. Message & data rates may apply. Reply HELP for help. Carriers are not liable for delayed or undelivered messages. See our SMS Terms and Privacy Policy.”

How the Fixxr Offers & Tips checkbox appears under the mobile-number field on /signup, in its default, unchecked state. The same option appears as a “Deals and car-care tips (texts)” switch, off by default, under Notifications in the signed-in account settings.

Mobile number

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Screenshots of the live flow

Captured from the live site. The consent checkbox is shown in its default, unchecked state.

Screenshot of fixxr.repair/login showing the mobile number field, the unchecked optional repair-job updates checkbox with its SMS disclosure, the verification-code consent language, and the Continue with Google alternative
https://fixxr.repair/login: number field, unchecked opt-in checkbox, full disclosures, and the Google sign-in alternative.
Screenshot of fixxr.repair/signup showing the same SMS consent flow: mobile number field, unchecked optional updates checkbox, and verification-code consent language
https://fixxr.repair/signup: the same consent flow at account creation.

Program terms